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Legal
This Privacy Policy explains how WYA collects, uses, stores, shares and protects personal information obtained through the WYA website, the Individuals membership-interest form and related enquiries.
WYA LIMITED (“WYA”, “we”, “us” or “our”) is the controller of personal information collected through this website, the Individuals membership-interest form and related enquiries.
WYA, short for Wherever You Are, develops technology, AI intelligence and international connectivity for a global network of licensed banking partners.
We may collect information that you provide when you contact us, submit an enquiry, request information, express interest in membership or a career with WYA, or otherwise communicate with us.
For contact enquiries, we collect your name, organisation, role, email address, country selected from the country list, enquiry type and message. You may also choose to provide your LinkedIn profile or other information in your message. We retain a record of when the form was submitted and the information-use statement displayed with the form.
For the Individuals membership-interest form, we collect your name, email address, two required and one optional country selected from the country list in priority order, confirmation that you are aged 18 or over, and records showing when the form was submitted and consent was provided.
This policy covers this website and its forms. We do not collect account connections or transaction histories through these forms. Any future application or connected banking service would explain separately what information it uses, why it is needed and the choices available to you.
The website and its service providers may also process limited technical information needed to operate and secure the website. This may include your IP address, device and browser information, pages requested, referring pages and timestamps.
When a form is submitted, the IP address associated with the request may be processed for bot detection, security verification and rate limiting. Raw IP addresses are not stored as part of the encrypted form submission.
WYA does not currently use analytics cookies.
Please do not provide bank account credentials, payment card details, government identity documents, health information or other sensitive personal information through our website forms.
We use contact-enquiry information to:
We use Individuals membership-interest information to:
Submitting the membership-interest form does not grant membership or constitute an application for a financial product or service. We do not use this information to determine eligibility for a financial product or to make lending, investment or other financial decisions about you.
We do not use this website to provide financial services.
We process contact enquiries where necessary for our legitimate interests in responding to enquiries and managing prospective relationships, or to take steps at your request in connection with a potential contractual relationship.
We rely on consent to manage Individuals membership interest and send relevant updates.
We process limited technical information where necessary for our legitimate interests in operating, protecting and securing the website.
We may also process personal information where necessary to comply with a legal obligation.
Where we rely on legitimate interests, we consider and balance those interests against your rights and freedoms.
When you submit the Individuals membership-interest form, we record your confirmation that you are aged 18 or over and your consent to receive relevant updates from WYA.
You may withdraw your consent at any time by using the unsubscribe link in an email or contacting privacy@wya.uk. Withdrawing consent does not affect processing that took place before it was withdrawn.
If you withdraw your consent, we will stop sending the communications covered by that consent. We may retain limited information on a suppression list so that we can record and respect your request not to receive further communications.
We may share personal information with service providers that help us:
These service providers may include hosting, security, cloud infrastructure, database, email, relationship-management and professional-services providers.
Cloudflare provides website hosting, bot protection and database infrastructure. Form submissions are encrypted before being stored in the Cloudflare database.
Where appropriate and lawful, we may also share personal information with advisers, regulators, authorities or other parties involved in a prospective relationship, transaction, legal process or compliance matter.
We will not provide Individuals membership-interest information to financial institutions or technology companies for their own independent marketing unless we have an appropriate lawful basis and have told you about it.
We do not sell personal information collected through this website.
Personal information may be transferred to or accessed by service providers and other recipients outside the United Kingdom.
Where required by applicable data protection law, we use appropriate safeguards, such as contractual protections, adequacy regulations or another recognised transfer mechanism.
You may contact us for further information about the safeguards used for international transfers.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing enquiries and membership interest, maintaining appropriate business records, complying with legal and regulatory obligations, resolving disputes and protecting our rights.
We periodically review retained information and securely delete or anonymise it when it is no longer required.
If you withdraw consent, we will stop the relevant communications and may retain only the limited information needed to record and respect your request.
Depending on where you are located, you may have rights to:
You may object to direct marketing at any time. If you do, we will stop using your personal information for that purpose.
To exercise your privacy rights, please contact us using the details below. We may need to verify your identity before responding.
We use reasonable technical and organisational measures designed to protect personal information.
Website form submissions are encrypted before storage. Access to the underlying systems and encryption credentials is restricted.
However, no website, transmission or storage system can be guaranteed to be completely secure.
You must be aged 18 or over to submit the Individuals membership-interest form. We ask you to confirm this when submitting your details, but we do not ask for your date of birth through the form.
The membership-interest form is not directed at children, and we do not knowingly collect personal information from anyone under 18 through it. If we learn that information has been provided by someone under 18, we will take reasonable steps to delete it.
We do not use information collected through the Individuals membership-interest form to make solely automated decisions that produce legal or similarly significant effects for you.
We may update this Privacy Policy from time to time. The latest version will be published on this page.
For privacy questions, consent withdrawals or requests concerning your personal information, please contact privacy@wya.uk.
Where required by applicable law, we will respond in accordance with the relevant data protection legislation.
If you are in the United Kingdom, you have the right to complain to the Information Commissioner’s Office. We would appreciate the opportunity to address your concern first.